Legal
Refund Policy
Last updated: August 26, 2026
We want Family Bridge to genuinely help. If it isn't right for you, this policy explains how refunds work for your membership.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at supportfamilybridge@gmail.com and we’ll help you through the process. Paddle’s Refund Policy also applies to your purchase.
Cancelling your subscription
You can cancel your membership at any time from your account page or through Paddle’s customer portal. When you cancel, your access continues until the end of the current paid month and you won’t be charged again.
After the 30-day window
Refund requests made more than 30 days after your order date are handled at our discretion in line with Paddle’s policies, but you can always cancel to stop future charges.